Companies that offer last-minute hotel deals through mobile apps have had a great 2014. They've had so much success, in fact, that big hotel chains are taking notice — and doing something about it.
Beginning Jan. 1, the Marriott and Hilton hotel chains are changing their cancellation policies. In the past, they've allowed guests to cancel a reservation up until the evening of the same day they were scheduled to check in (for example, for a Wednesday check-in, you would have until Wednesday evening to cancel). Now, the new policy will require cancellations to come before midnight the day before (for a Wednesday check-in, you would have until Tuesday before midnight to cancel) Read more...
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